Heirlune Terms and Conditions of Service

Effective Date: 7th February, 2026

Last Updated Date: 7th February, 2026

IMPORTANT: These Terms and Conditions constitute a legally binding agreement between you and Slow Living LDN. Limited (the “Company,” “we,” “us,” or “our”) regarding your use of the Heirlune application (“Heirlune” or the “App”) and the services provided through it.

By accessing or using the App, you agree to be bound by these Terms and all policies incorporated by reference. If you do not agree to these Terms, you must not use the App.

1. Definitions

  • 1.1. App: The Heirlune mobile application, associated software, and services.
  • 1.2. Company: Slow Living LDN. Limited, a company registered in England and Wales with company number 15039908.
  • 1.3. Services: The core functionality provided by Heirlune, including access to guided meditations and journaling prompts.
  • 1.4. User or You: Any person who accesses or uses the App or Services.
  • 1.5. Terms: These Terms and Conditions of Service.
  • 1.6. Subscription: The paid access to premium features of the Services, which may be billed monthly, annually, or on other defined cycles.

2. Eligibility and Account Registration

  • 2.1. Minimum Age: You must be at least 18 years old or the age of legal majority in your jurisdiction to use the App. If you are under this age, you must have the consent of your parent or legal guardian.
  • 2.2. Account: You may be required to register an account to access certain features. You agree to provide accurate, current, and complete information during the registration process and to keep your account information up-to-date.
  • 2.3. Security: You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your password. The Company cannot and will not be liable for any loss or damage arising from your failure to maintain the confidentiality of your account credentials.

3. User Obligations and Acceptable Use

  • 3.1. Lawful Use: You agree to use the App only for your personal, non-commercial use, for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the App by, any third party.
  • 3.2. Prohibited Conduct: You must not, and must not attempt to:
    • Use the App for any illegal or fraudulent purpose.
    • Infringe any patent, trademark, trade secret, copyright, or other intellectual property or proprietary rights of any other party, including by recording or capturing audio content for unauthorised distribution.
    • Transmit unsolicited or unauthorised advertising, promotional materials, or spam.
    • Introduce viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
    • Attempt to gain unauthorised access to the App, the server on which the App is stored, or any server, computer, or database connected to the App.
    • Reverse Engineering: Decompile, reverse engineer, disassemble, or otherwise attempt to derive the source code or underlying algorithms of the App.
    • Scraping and Data Extraction: Use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine,” or in any way reproduce or circumvent the navigational structure or presentation of the Services or its contents.
    • Content Theft: Record, download, copy, or redistribute any of the meditation recordings, scripts, or soundscapes provided within the App for use outside of the App.
    • Bypassing Protections: Circumvent or modify any security technology or software that is part of the Service.
    • Competitive Use: Access the App or Services in order to build a competitive product or service.

4. Intellectual Property

  • 4.1. App and Service Content Intellectual Property (IP): All intellectual property rights in the App, including all source code, algorithms, visual interfaces, graphics, design, compilation, and all Service Content (meditation recordings, scripts, articles, videos, and soundscapes) are owned by the Company or its licensors. You are granted a limited, non-exclusive, non-transferable, revocable licence to use the App for your personal, non-commercial use only.
  • 4.2. Feedback: We welcome and encourage you to provide feedback, comments, and suggestions for improvements to the App (“Feedback”). You acknowledge and agree that any Feedback you provide will be the sole and exclusive property of the Company, and you hereby irrevocably assign to the Company all of your right, title, and interest in and to all Feedback, including without limitation all worldwide patent, copyright, trade secret, trademark, and other proprietary or intellectual property rights therein.

5. Subscriptions, Payments, and Cancellations

  • 5.1. Payment and Billing: Access to Services requires a Subscription. By purchasing a Subscription, you authorise us (or our third-party payment processor) to charge your designated payment method the Subscription fee at the start of your billing cycle (e.g., monthly or annually).
  • 5.2. Automatic Renewal: All Subscriptions automatically renew at the end of the Subscription period unless you cancel your Subscription before the end of the current period. The renewal fee will be the same as the initial fee, unless you are notified of a price change in accordance with clause 5.5.
  • 5.3. Cancellation: You may cancel your Subscription at any time. Cancellation must be managed directly through the platform where you purchased the Subscription (e.g., Apple App Store, Google Play Store). Cancellation will take effect the day after the last day of the current Subscription period, and you will lose access to premium Services thereafter.
  • 5.4. Refunds: Payments are non-refundable and we do not provide refunds or credits for any partial Subscription periods, except where required by applicable law.
  • 5.5. Price Changes: We reserve the right to change the price of the Subscription at any time. We will provide you with reasonable advance notice of any such price changes. If you do not wish to pay the new price, you must cancel your Subscription before the changes take effect.
  • 5.6. UK/EU Cooling-Off Period: If you are a consumer residing in the UK or EU, you have a statutory right to cancel your Subscription within 14 days of purchase (the “Cooling-Off Period”). However, by immediately accessing the digital content (e.g., starting your first meditation session), you acknowledge and agree that you lose this right to cancel if the Services have been fully performed within the 14-day period.

6. Disclaimers and Limitation of Liability

  • 6.1. Health and Safety Disclaimer: Heirlune is not a healthcare provider and the Services are not medical advice, diagnosis, or treatment. The App is intended for general well-being, stress management, and informational purposes only.
    • (a) Consultation: Do not rely on the information in the App as an alternative to advice from your doctor or other professional healthcare provider. If you think you may be suffering from any medical condition, you should seek immediate medical attention.
    • (b) Safety Warning: The App should not be used in situations where your attention is required, such as while driving a car, operating machinery, or performing any activity that requires full concentration.
    • (c) Assumption of Risk: You voluntarily choose to engage in the mindfulness and journaling practices provided. You acknowledge that meditation and introspection may occasionally bring up difficult emotions, and you agree that you assume all risk associated with such practices.
  • 6.2. Disclaimer of Warranties:
    • (a) The App and Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by UK law, we make no representations or warranties of any kind, whether express or implied.
    • (b) We do not warrant that the App will be uninterrupted, secure, or free from errors, or that any defects will be corrected.
    • (c) We make no guarantees or promises regarding the specific results, outcomes, or benefits (mental, physical, or otherwise) that may be achieved through the use of the App or Services.
  • 6.3. Limitation of Liability:
    • (a) Scope of Exclusions: To the maximum extent permitted by law, Slow Living LDN. Limited and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
    • (b) Property Damage: We are not liable for any damage to your personal device, computer system, or data that results from the use of the App, including but not limited to damages caused by viruses or hardware failure.
    • (c) Liability Cap: In no event shall our aggregate liability for all claims relating to the Services exceed the greater of £50 or the total amount paid by you to the Company for the Services in the twelve (12) months preceding the event giving rise to the claim.
    • (d) Statutory Rights: Nothing in these Terms shall limit or exclude our liability for death or personal injury resulting from our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by the laws of England and Wales.

7. App Store and Third-Party Terms

  • 7.1. Third-Party Platforms: You acknowledge that these Terms are between you and the Company only, and not with any third-party platform provider (e.g., Apple Inc. or Google LLC).
  • 7.2. Responsibility: The Company, not the platform provider, is solely responsible for the App, its content, maintenance, support, and any warranty or product claims. You agree to comply with any applicable third-party terms of service when using the App.

8. Service Availability and Maintenance

  • 8.1. Downtime: We aim to provide a high-quality experience, but we do not guarantee that the App will always be available or uninterrupted. We may suspend, withdraw, or restrict the availability of all or any part of the App for business and operational reasons, including maintenance.
  • 8.2. Updates: We may update the App from time to time to improve performance, enhance functionality, or address security issues. You may need to update the App to continue using the Services.

9. Termination and Suspension

  • 9.1. Termination by You: You may stop using the App and terminate your account at any time by following the instructions within the App.
  • 9.2. Termination by Company: We may suspend or terminate your access to the App, temporarily or permanently, without prior notice or liability, for any reason, including but not limited to if you breach these Terms.
  • 9.3. Effect of Termination: Upon termination, your right to use the App will immediately cease. Sections regarding ownership, warranty disclaimers, indemnity, and limitations of liability shall survive termination.

10. Account Deletion and Data Retention

  • 10.1. Right to Erasure: You may request the deletion of your account and associated personal data at any time by contacting us. We will process such requests in accordance with our Privacy Policy and applicable UK data protection laws.
  • 10.2. Retention: We may retain certain information as required by law or for legitimate business purposes as detailed in our Privacy Policy.

11. Indemnification

You agree to indemnify and hold harmless the Company, its directors, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to legal fees) arising from: (i) your use of and access to the App; (ii) your violation of any term of these Terms; or (iii) your violation of any third-party right.

12. Governing Law and Jurisdiction

These Terms, their subject matter, and their formation are governed by the laws of England and Wales. We both agree to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We may revise these Terms from time to time. The most current version will always be posted on our website and linked to within the App. By continuing to use the App after revisions become effective, you agree to be bound by the revised terms.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Company: Slow Living LDN. Limited Company Number: 15039908 Address: 71-75 Shelton Street Covent Garden, London, WC2H 9JQ Email: hello@slowlivingldn.com